At Pronto Data Recovery, we recognize that privacy is important. This Privacy Policy applies to all of the products and services offered by Pronto Data Recovery or its subsidiaries or affiliated companies. If you have any questions about this Privacy Policy, please feel free to contact us through our website.
Information we collect and how we use it
We offer a number of services that do not require you to register for an account or provide any personal information to us, such as complimentary data recovery information, data recovery software, and other products and services. In order to provide our full range of services, we may collect the following types of information:
- Information you provide to us – When you sign up for the Pronto Data Recovery newsletter service or a promotion that requires registration, we ask you for personal information (such as your name, email address and an account password).
- For certain services and products, we also request credit card or other payment account information which we maintain in encrypted form on secure servers.
Secure Pages
We utilize secure pages wherever sensitive information such as credit card data is requested. All such pages will utilize an https: prefix. We utilize RegNow for the majority of our online software download services, which is a world-renowned software download platform.
User communications
When you send email or other communications to Pronto Data Recovery, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
Links
Pronto Data Recovery may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our search technology and customized content.
Affiliated Pronto Data Recovery Services on other sites
We offer some of our services on or through 3rd party vendors (such as IT repair professionals that utilize Pronto Data Recovery as their data recovery vendor). Personal information that you provide to those sites may be sent to Pronto Data Recovery in order to deliver the service. We process such information under this Privacy Policy. The affiliated sites through which our services are offered may have different privacy practices and we encourage you to read their privacy policies.
Analytics
Pronto Data Recovery utilizes analytical services such as Google Site Stats to refine our advertising and marketing messages, keyword selections, conversions from paid advertising and general marketing and sales method refinement. No personal identifying information is collected from visitors to our site during the process. Information these analytical statistics provide us with the ability to better serve our customers and to keep advertising costs down.
Other sites
This Privacy Policy applies to Pronto Data Recovery services only. Other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Pronto Data Recovery utilizes third party firms for the purposes of external file storage, and their privacy policies may differ from those of Pronto Data Recovery.
Pronto Data Recovery only processes personal information for the purposes described in this Privacy Policy and/or the supplementary privacy notices for specific services. In addition to the above, such purposes include: Auditing, research and analysis in order to maintain, protect and improve our services; Ensuring the technical functioning of our site; Protecting the rights or property of Pronto Data Recovery or our users; and Developing new services. You can find more information about how we process personal information by referring to the supplementary privacy notices for particular services which may be obtained in writing.
Choices for personal information
When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use. If we propose to use personal information for any purposes other than those described in this Privacy Policy and/or in the specific service privacy notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use sensitive information for purposes other than those described in this Privacy Policy and/or in the supplementary service privacy notices, unless we have obtained your prior consent. You can decline to submit personal information to any of our services, in which case Pronto Data Recovery may not be able to provide those services to you.
Information sharing
Pronto Data Recovery only shares personal information with other companies or individuals outside of Pronto Data Recovery network of affiliates in the following limited circumstances: We have your consent. We require opt-in consent for the sharing of any sensitive personal information. We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures. We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of Google, its users or the public as required or permitted by law.
If Pronto Data Recovery becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.
Information security
We take appropriate security measures to protect against unauthorized acces to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. We restrict access to personal information to Pronto Data Recovery employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Data integrity
Pronto Data Recovery processes personal information only for the purposes for which it was collected and in accordance with this Privacy Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services or as otherwise permitted under this Policy. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.
Accessing and updating personal information
When you use Pronto Data Recovery services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Some of our services have different procedures to access, correct or delete users’ personal information. We provide the details for these procedures in the specific privacy notices or FAQs for these services.
Enforcement
Pronto Data Recovery regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy or Pronto Data Recovery's treatment of personal information by contacting us through this web site or by writing to us at : Privacy Policies c/o Pronto Data Recovery LLC, 4026 Reservoir Boulevard NE, Minneapolis, MN 55421. When we receive formal written complaints at this address, it is Pronto Data Recovery's policy to contact the complaining user regarding his or her concerns.
Changes to this Privacy Policy
Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). Each version of this Privacy Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.
If you have any additional questions or concerns about this Privacy Policy, please feel free to contact us any time through this web site or at: Privacy Policies c/o Pronto Data Recovery LLC 4026 Reservoir Boulevard NE Minneapolis, MN 55421.
